“Individuals are faced with diverse, abundant information choices… and increasingly, information comes to individuals in unfiltered formats, raising questions about its authenticity, validity, and reliability… The uncertain quality and expanding quantity of information pose large challenges for society. The sheer abundance of information will not in itself create a more informed citizenry without a complementary cluster of abilities necessary to use information effectively.”

“Inquiry involves not only the process of weighing an accumulation of evidence but also resolving information sources that contain contradictory information. The unregulated nature of the Web makes it a haven for non-mainstream points of view that may provide legitimate, alternative perspectives; it may also, however, provide information that is erroneous, biased, or compromised by critical omissions.”